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FAQs

Find the answers to the most frequently asked question here.

  • Why can't I see the page previews?
  • Change the source language of a document
  • Change the target language to a translation in progress or completed
  • Is it possible to recover documents deleted by mistake?
  • Why does the translation progress of my document stay at 0%?
  • Upload limitations
  • I uploaded a Revision and the translation should be 100% completed, but it's lower. Why?
  • Integrate your CMS with Redokun using XLIFF
  • How long does it take to translate a document?
  • How to reduce the size of a PPTX file?
  • How to reduce the size of a DOCX file?
  • What should I do if a translator has not received or accepted my invitation?
  • What should I do when a translator is not working on a translation job?

Categories

  • New to Redokun
  • Meet your Document List
  • Translation Memory (TM)
  • Machine Translations
  • Translators
  • Sharing & Collaboration
  • Account settings & Privacy
  • Plans, Billing & Payments
  • InDesign Resources
  • FAQs
  • Video Tutorials
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