FAQs & Troubleshooting
Fix common issues and find quick answers about file errors, invites, and progress.
- 🧹 Filters applied during import
- 🔙 Restore a previous Revision
- 🖼️ Why can't I see the page previews?
- 🌐 Changing the source language of a document
- 🌍 Change the target language of a translation in progress or completed
- 📩 Translator hasn’t received or accepted the invitation
- 📊 Why is my translation progress at 0%? (And how long does it take?)
- 📄 Why isn't my translation progress at 100% after uploading a Revision?
- 🔗 Integrate your CMS with Redokun using XLIFF
- 🛠️ Open a PowerPoint file displaying the "Repair Presentation" error
- 📉 Reduce the size of a PowerPoint (.PPTX) file
- 📄 Reduce the size of a Word (.DOCX) file
- 🔄 Manually import translations from previous documents
- ❓ Why wasn't a 100% Translation Memory match applied during Pre-Translate?
- 🔁 Relaunch Pre-Translate by resetting a target language
- 🔐 Recover your Redokun password