🔀 Translate a document with an exchange file (with an LSP or professional translator)

There are two ways to translate your documents on Redokun - online or offline.

This guide will help you translate a document offline using an exchange file. Most user follow this process when working with external partners like Language service providers.

📄 1. Upload a Document

1. Navigate to the Document List.
2. Click on Upload Document.

3. Select your file. Redokun supports various formats, including DOCX, IDML, XLIFF, PPTX, XLSX, HTML, TXT, JSON, and more. See the full list of supported file formats →

   
   

   

4. Choose the source language of your document.
5. Click Upload.

🌐 2. Add Target Languages

After setting the source language, you’ll be asked to select one or more target languages for your document.

1. Use the search bar or scroll the list to find your desired language.
2. Click a language to select it. If you haven’t invited any translators before, your name will appear below as the translator. Otherwise, Redokun will suggest the translators you most recently invited.
3. You can add multiple languages in one step.

👥 3. Assign Translators

When working with a Language Service Provider (LSP), you can choose one of two workflows:

• Option 1: Manual Exchange (Most Common)
• Option 2: Assign a Contact from the LSP

Option 1: Manual Exchange (Most Common)

In this offline method, the LSP doesn’t use Redokun.

You’ll:

• Assign yourself as the translator (this allows you to download and upload files).
• Download the exchange file from Redokun.
• Send it manually to the LSP.
• Receive the translated file back and upload it yourself.

This is ideal when the LSP prefers to work outside the platform.

Option 2: Assign a Contact from the LSP

If you prefer the LSP to handle the file exchange directly:

• Add someone from the LSP as the translator in Redokun.
• They’ll log in, download the exchange file, translate it, and upload the XLIFF themselves.

🔧 Adding or Managing a Translator

1. Click Add translator next to the target language.
2. If someone has translated into this language before, you’ll see their name and can select them.
3. To invite someone new, enter their email address.
4. They’ll receive an invitation to join Redokun and begin working on the content.
5. To remove a translator, click the X icon next to their name.

If you’re handling the file exchange manually, assign yourself as the translator when prompted.

➡️ What Happens Next

After assigning languages and translators, Redokun will:

• Redirect you to the Document Detail page (if you uploaded a single document),\or
• Redirect you to the Document List (if you uploaded multiple documents).

From there, you can manage the next steps in your translation workflow. Typically, users take one of the following paths:

⚙️ 4. Pre-Translate the Document (Recommended)

To speed up the process, you can run Pre-Translate to:

• Automatically fill in previously translated segments using your Translation Memory.
• Use AI Translation to translate new segments (depending on your plan).

Where to do it:

• Run Pre-Translate for all languages from the Document Detail page.
• Or, run it on a language-by-language basis from inside the Web Editor.

Learn how to use Pre-Translate →

🔀 5. Offline Translation

From the Document Detail page:

1. On the language row, click the three-dot menu and select Export phrases.

   

2. In the Export Phrases screen, choose your preferred format. We recommend using XLIFF when working with Language Service Providers, as it’s the industry standard.

   

3. Share the file with your translator.
4. Once the translation is complete, return to the same menu and select Import phrases to upload the translated file.

📅 6. Download the Translated Document

To download the final file, all translations must first be confirmed and locked. This ensures the content is stable and no further edits are in progress.

Confirm the translation

You can confirm the translations in two ways:

• From the Web Editor, by clicking Confirm translation after reviewing all segments.
• From the Document Detail page, by clicking Confirm and lock next to each language.

Download the translated document

Once a translation is confirmed and locked, the Download button becomes active.

Click Download to generate the translated file. Redokun will export the document in its original format and layout.

📝 7. Invite Your Team to Proofread the Translations (Optional but Recommended)

Many teams prefer to review the translation internally before finalizing the InDesign file—especially when working with external translators or agencies. Redokun makes this easy.

You can assign someone from your team to review and finalize translations directly inside Redokun. This allows your team to:

• Read translations in context
• Suggest edits or approve segments
• Ensure that confirmed translations are saved to your Translation Memories (TMs)

To do this:

1. Change the assigned translator for the language(s) you want to proofread.
2. Invite a colleague from your team to take over the proofreading step.

Feel free to reach out to support@redokun.com if you need further assistance or have questions about specific features!