🗑️ Delete Your Redokun Account
If you decide to permanently delete your Redokun account, follow the steps below.
⚠️ Before You Proceed
- Deleting your account is permanent.
- All your data, including documents, translations, and translation memories, will be erased.
- You will not be able to recover this data after deletion
🔄 Alternatives to Deletion (Pause Your Subscription)
If you're considering deleting your account due to inactivity or other reasons, you might want to explore these options:
- Pause your subscription: You can pause your subscription and retain your data for a period of time. Learn more: How to Pause Your Subscription
🧭 How to Delete Your Account
We’re doing our best to make Redokun a great tool—and your feedback plays a big part in that.
🙏 When deleting your account, please leave honest feedback about what didn’t work for you. It genuinely helps us improve Redokun for everyone.
- Click on your avatar in the top-right corner and select Settings.
- In the Settings page, go to Delete Account.
- Provide feedback to help us improve our service.
- Click on Permanently delete my account.
🕒 Data Retention Policy
- After requesting deletion, your data will be retained for 5 days.
- During this period, you can contact us to cancel the deletion request.
- After 5 days, all data will be permanently deleted and cannot be recovered.
❓ Need Assistance?
If you have any questions or need further assistance, please contact us at support@redokun.com. We're here to help!
Note: Deleting your account is irreversible. Please ensure you've backed up any necessary data before proceeding.