📥 Importing Translation Memory

This guide explains how to import your existing translations into Redokun—whether they come from professional translation tools (as TMX files) or from Excel/Word documents.

By importing your translations, you can instantly benefit from Translation Memory and avoid translating the same sentences twice.

⚠️ Only users with a Manager role can import Translation Memory. Translator accounts do not have permission to perform this action.

📦 About Working with LSPs and TMX Files

If you’ve worked with a Language Service Provider (LSP), they might have created a Translation Memory (TM) while translating your content. These TMs are often exported as TMX files, a universal format used by most translation tools.

However, it's common for:

LSPs not to proactively share these files.
Clients not to request them, either due to oversight or unfamiliarity.

💡 Tip: If you’ve paid for the translations, you are usually entitled to receive your TM. Reach out to your provider and ask specifically for the TMX file.

Once you receive it, you can upload it to Redokun and start benefiting from your past translations immediately.

📁 Option 1: Import a TMX File

The Translation Memory eXchange (TMX) format is a standard used by many translation tools. If you have a TMX file:

Navigate to the Translation Memory section at the top of the screen in Redokun.
Click on Upload TM.
Select your TMX file (maximum size: 100 MB).
Ensure the source and target languages are correctly set.
Click Import records.

✅ Tip: Redokun automatically removes duplicates and non-translatable segments (like numbers or currencies) during import.

Country-specific languages:

Redokun supports multiple regional variants for many languages (e.g., German, German (Austria), German (Belgium)). You can choose the general version or specify a locale when needed. If you don’t see the language or variant you need, go to your Language Settings and make sure it’s enabled. If a variant is missing from the list, feel free to message us at support@redokun.com.

🧾 What If You Didn’t Use a CAT Tool or TMX?

Not all translation workflows are managed with CAT tools. If you collaborated with freelance translators, internal teams, or exchanged files via email or shared drives, you might not have a TMX file. Instead, you probably have translations stored in:

Word documents with side-by-side translations
Excel files with separate columns for source and target text
Bilingual PDFs or emails

In these cases, you can still import your content into Redokun using our Excel template. It’s a simple way to build your own Translation Memory—even retroactively.

✅ Tip: You don’t need thousands of segments to get value. Even a few dozen high-quality translations can make a difference when reused.

We’ll walk you through the template process in the next section.

📄 Option 2: Import Using an Excel Template

If your translations are in a spreadsheet or Word document:

Navigate to the Translation Memory section at the top of the screen in Redokun.
Click on Upload TM.
Download the provided Excel template you can find at the bottom of the page.
Fill in the template:
- Column A: Source language segments.
- Column B: Corresponding target language translations.
Save the file.
Upload the completed template.
Set the appropriate source and target languages.
Click Import records.

⚠️ Note: Ensure your Excel file has a header row and only two columns as specified.

Country-specific languages:

🗑️ Deleting Imported Translation Memories

You can delete TMs that were manually imported using a TMX file or the Excel template:

Navigate to the Translation Memory section.
Find the TM you wish to delete.
Click on the three-dots icon next to it and select Delete.

⚠️ Note: Deleting a TM is permanent. Ensure you have a backup if needed. Deleted data is non-recoverable.

However, TMs created while translating documents cannot be deleted directly. To remove them:

You must delete all documents that contain the translation you want to remove.
Only then will Redokun permanently delete the associated Translation Memory—unless the same translation is reused elsewhere.

Alternatively, if you'd prefer not to delete documents, you can hide unwanted suggestions from appearing in the Web Editor or being used in the Pre-translate. Learn how in this guide: Update and manage your TMs.

⚠️ Warning: Deleting documents is irreversible and removes all associated data.