πŸ€– How AI translation credits and AI translation usage work in Redokun

This guide explains what AI credits are, when they are used, and how to manage them. AI credits are essential to Redokun's AI-powered translation features, including Pre-translate and segment-level suggestions.


πŸ€– What are AI translation credits?

AI translation credits are used when Redokun applies AI-generated translations.

Each translation credit corresponds to one source word sent to the AI engine (e.g., DeepL, Google Translate, ChatGPT).

  • For Latin-based languages, this means 1 word = 1 translation credit.
  • For languages like Chinese, Japanese, and Korean, 1 character = 1 translation credit.

❗ AI translation credits are only used for segments translated by AI. Segments matched from your Translation Memory do not use credits.


πŸ“… When AI translation credits are used

You will spend AI translation credits in two cases:

  1. Pre-Translate: When segments cannot be filled using Translation Memory, and you choose to use AI-generated translations.
  2. AI suggestions in the Web Editor: When you load AI-generated suggestions.
  3. AI Fine-Tune in the Web Editor (coming soon) – When you use AI to refine a translation (e.g., fix grammar, shorten, or load alternatives).

⚠️ AI-generated translations are saved as Draft and must be reviewed and confirmed manually.


πŸ“¦ How AI translation credits work with your plan

  1. Monthly plans: Your AI translation credit balance resets every month.
  2. Annual plans: You receive your full yearly AI translation credit allowance upfront.

If you reach your limit:

  • Wait until your next renewal period, or
  • Upgrade your plan or request add-ons.

You can  purchase additional AI translation credits at any time. Contact us at support@redokun.com to request an add-on.


πŸ—“οΈ How Choosing an Annual Plan Helps Manage Your AI Translation Usage?

  • On a monthly plan, your AI word balance resets every month, which might limit you during peak periods.
  • On an annual plan, you get your full yearly AI allowance upfront, so you can use more when your workload is high β€” and less when it’s not.

➑️ Choose the plan that fits your needs best. Annual plans offer more flexibility for busy periods and help us continue improving Redokun for all users.


🧠 Why Is There an AI Usage Limit?

Using external AI services like DeepL, Google Translate, and OpenAI GPT involves real and ongoing costs.

Redokun invests heavily to make AI translation available and reliable, while keeping the service sustainable for all users.

The AI Translation word limit helps balance access to this feature fairly across different plans.

We're always open to feedback β€” feel free to contact us if you have suggestions!


πŸš€ Managing AI Translation Limits

If you reach your AI Translation word limit, you can purchase additional AI word add-ons.

To request an add-on or learn more about your options, please contact us at support@redokun.com.


πŸ“ Terminology update

You might still see "AI translation credits" or "AI credits" or "MT words" in some areas of Redokun.


Need help with your AI translation credit usage? Contact us at support@redokun.com.

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