📅 What happens to your data when you cancel or pause your subscription

At Redokun, we are fully committed to giving you the best experience — fast, secure, and reliable. Here’s how we handle data when someone cancels their subscription, and why this approach directly benefits you.

🔖 Our Data Retention Policy

• When a user cancels their subscription, we remove their data from our systems.
• This helps us maintain a faster, more secure, and more focused platform.
• This way, only active users like you — who are using and valuing Redokun — are part of the system.

🔍 Why This Policy Benefits You

Our data retention policy isn’t just about compliance — it’s designed to keep Redokun faster, safer, and better for you.

• Faster Service for Active Users

  By removing data from inactive accounts, we keep our systems lighter and more responsive. This means faster loading times and a smoother experience for you every day.

• More Efficient Development

  Managing a focused, active database allows our team to develop new features and improve existing ones much faster. This is not just words, before introducing this policy, a significant part of our development time was spent on solving issues caused by unnecessary data storage.

• Simpler and Safer Data Management

  With less unnecessary data to manage, we can maintain a cleaner and more secure environment. Your projects and translations are easier to protect and organize.

• Fairer Infrastructure Costs

  Optimizing storage around active users helps us control costs, allowing us to invest more in new features and better performance — rather than charging more to cover unused storage.

• Greater Data Security for Everyone

  Even though we have strong security measures in place, handling only the data of active users further reduces risks. It ensures that Redokun remains a safe and trusted workspace for you.

• Sharper Focus on Active User Needs

  By focusing only on active users like you, we can prioritize the tools, updates, and resources that truly matter — not waste time on maintaining inactive accounts.

• Stronger Privacy Standards

  Proactively deleting old data helps us exceed the expectations of privacy regulations like GDPR and CCPA. It also shows our commitment to respecting your rights.

💬 Questions?

If you have any questions about your data or your subscription, please contact us at support@redokun.com – We’re here to help!