🧑‍💼 Collaborate on a document

This guide explains how translators and reviewers can collaborate in Redokun—from assigning review tasks to leaving comments and confirming final translations.


💬 1. Using Comments and Mentions

Comments and mentions are built into the Web Editor to help teams communicate efficiently during translation and review.

You can leave comments in two places:

  1. Language-level comments: Use the Brief, Notes and Instructions section at the top of the Web Editor to leave general notes or instructions for the whole language. This is useful for project-wide context or asking someone to finalize a job.
  2. Segment-level comments: Use the speech bubble icon next to each segment to leave specific comments or ask questions about that exact sentence.

Steps to leave a comment:

  1. Open the document in the Web Editor.
  2. Click the speech bubble icon next to a segment, or use the comment field under "Brief, Notes and Instructions."
  3. Type your comment.
  4. Use @ followed by the person’s name to mention them.
  5. Click Send.

Tip: Mentioning a person will trigger an email notification to them.

Note: You can only mention translators who have accepted the job, and any manager in your team.


🔔 2. Notifications and Updates

Redokun notifies you about key updates to keep everyone aligned:

  • ✅ When you're mentioned in a comment.
  • 📩 When you're assigned to a document.
  • 🏁 When a translation is marked complete.

You can manage your preferences in Settings > Notifications.


🔔 Staying Updated with Mentions and Comments

Whenever someone mentions you in Redokun:

  1. A red notification badge appears on the top bar.
  2. Click the badge to open your Inbox, where all your mentions are listed chronologically.
  3. A red dot highlights which notifications are new.
  4. Click Go to document to jump directly to the comment or segment where you were mentioned.
  5. To see more context or reply, click Show detail next to the comment.
  6. Once you’ve reviewed a comment, you can archive it individually—or archive all at once to keep your Inbox clear.

Tip: You may also receive push notifications on your desktop depending on your browser settings.


➕ 3. Adding Collaborators to the Document

Before someone can review or comment on a document, they need to be added to it:

  • Managers are automatically granted access to all documents in your workspace. You can mention them in comments without assigning them first.
  • Translators must be assigned to a specific document and language to access it and be mentioned.

You can assign translators when uploading a document, or later from the Document Detail page.

To learn how to assign translators after a project has started, see: Assign Translators to a Translation Job →


🧑‍💻 4. For Translators: Collaborating with Teammates

If you're a translator reviewing your own or someone else’s work:

  1. Leave a comment if a segment is unclear or needs clarification.
  2. Mention a teammate to ask for input (e.g., @ManagerName for style guidance).
  3. Review comments left for you and reply once resolved.
  4. Use Confirm translation after finalizing each segment.

Tip: All confirmed segments are saved to your Translation Memory, and will be used to translate future documents.


👩‍🏫 5. For Managers: Giving Feedback or Instructions

Managers can use comments to streamline the review process and avoid scattered emails.

  1. Use language-level comments to share instructions with the whole team.
  2. Use segment-level comments to provide feedback or ask questions.
  3. Mention translators when action is needed.
  4. Confirm and lock translations after review.

FAQs

Someone @-mentioned me, but I didn't receive an email notification.

If you have Redokun open, you won't receive push or email notifications for reminders, you'll only get a red badge notification. If Redokun is not open at the time of the notification, then you'll receive an email.

If you are still not receiving any notification. Click on your name on the top right hand corner, go to Settings > Notifications and check your settings.

Does Redokun have recurring reminders?

Not at the moment, but let us know if this is something important for your team.

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