Common questions and support documentation

Getting started

Set up your account, understand roles, and join your first project.

6 articles

For Managers

Organize documents, assign translators, and manage languages.

11 articles

Working as a Translator

Everything you need to know to start translating and proofreading.

5 articles

Redokun Interface

Explore how the interface works and where to find the tools you’ll use every day.

5 articles

Translation Tools

Speed up translation with AI, Translation Memory, glossary, and more.

12 articles

Team Roles & Collaboration

Assign roles, manage users, and collaborate with comments and digest emails.

5 articles

Account settings & Privacy

Update your profile and learn about our privacy settings, 2FA, and policies.

7 articles

Pricing, Billing & Payments

Manage your plan, payments, invoices, and usage across your Redokun subscription.

8 articles

FAQs & Troubleshooting

Fix common issues and find quick answers about file errors, invites, and progress.

15 articles

Translation Workflows

Step-by-step guides to help you upload, assign, translate and deliver documents.

11 articles

InDesign Resources

Tips, scripts, and workflows to optimize and troubleshoot your InDesign translations.

12 articles

Video Tutorials

Watch step-by-step videos and see how Redokun works in real projects.

1 article